Lead scoring: flag 70+ as hot
Answer: On Pro/Business, lead scoring scores leads 0–100 from 13 default rules you can toggle and re-point. Pipeline cards flag 70+ as hot (a priority, not a close-rate); email alerts fire at 80+ when delivery is configured. Scores recalc after create, after source/status/value edits, and after email/WhatsApp/SMS send (last-engaged).
On Pro/Business: toggle and re-point 13 default scoring rules, then recalculate. Pipeline cards flag 70+ as hot; email alerts fire at 80+ when delivery is configured.
Lead scoring turns a gut feeling into a number. On Pro/Business, LeadFlow applies point-based rules to every lead — for example, '+20 if the source is a webinar' or '−10 if there's been no activity in 30 days' — and the total is shown everywhere from the lead list to the pipeline cards. Pipeline cards flag 70+ as hot; that is a priority, not a close-rate.
Understand how scoring works
- Each rule has a fixed trigger (source, stage, deal value, corporate email, or recency) and a point value you can edit — positive to reward, negative to penalize. You cannot add custom triggers.
- Rules can be enabled or disabled per line, so you can turn a rule off without deleting it.
- Every lead's score is the sum of all enabled rules that match it.
- Score changes are logged as activities, so you can see why a lead's score moved.
Tune the default scoring rules
- 1Open the Lead Scoring view.
- 2You'll see 13 default rules — toggle each on or off and change how many points it is worth.
- 3There is no add-rule form; triggers are fixed (source, stage, value, corporate email, recency).
- 4Use Recalculate all scores to apply the rules to existing leads right away.
What scores are used for
- Pipeline cards are color-coded by score on Pro/Business and flag 70+ as hot.
- Automations can react to a score threshold — for example, create a follow-up task when a lead crosses 70 points (see the Automations tutorial). High-score email alerts fire at 80+ from Settings → Alerts when delivery is configured.
- Filters in the Leads view let you show only leads within a score range.
- Analytics reports your average lead score over time (0 on Free until Pro scoring recalculates).
Next steps
- Read the full scoring framework on the blog.
- Wire a score watch into automations (you pick the number; pipeline hot is still 70+).
- Measure the effect in analytics.
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